1. Introduction
E8 Productions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at https://e8productions.com and our production workflow management application (collectively, the "Service").
Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.
2. Information We Collect
We collect information that you provide directly to us, information we obtain automatically when you use our Service, and information from third-party sources.
2.1 Information You Provide Directly
- Account Information: When you create an account, we collect your name, email address, phone number, job title, and password.
- Profile Information: Information you add to your profile, such as a profile photo, company name, and role preferences.
- Content and Files: Files, documents, videos, images, and other content you upload to the Service.
- Communications: Information you provide when you contact us for support, send us messages, or communicate with other users through the Service.
- Payment Information: If you make payments through our Service, we collect billing information such as billing address and payment method details. Payment processing is handled by third-party payment processors.
2.2 Information Collected Automatically
- Usage Data: Information about how you use the Service, including features accessed, pages viewed, actions taken, and time spent on the Service.
- Device Information: Information about the device you use to access the Service, including device type, operating system, browser type, and unique device identifiers.
- Log Data: Server logs that record information such as your IP address, access times, and referring URLs.
- Cookies and Similar Technologies: We use cookies, pixels, and similar technologies to collect information about your browsing activities. See Section 7 for more details.
2.3 Information from Third Parties
- Third-Party Services: If you connect third-party services to your account, we may receive information from those services as permitted by your settings.
- Business Partners: We may receive information about you from our business partners, such as clients who add you to their projects.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Provide and Maintain the Service: To operate, maintain, and improve the Service, including processing transactions and managing your account.
- Communication: To send you technical notices, updates, security alerts, support messages, and administrative communications.
- Personalization: To personalize your experience and deliver content and features relevant to your role and preferences.
- Analytics: To analyze usage patterns, monitor trends, and improve the Service's functionality and user experience.
- Security: To detect, prevent, and address fraud, abuse, security risks, and technical issues.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Marketing: With your consent, to send you promotional communications about our products and services. You can opt out at any time.
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- With Your Consent: We may share information when you direct us to do so or provide consent.
- Service Providers: We share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as hosting, analytics, customer support, and payment processing.
- Team Members and Clients: Information may be shared with other users within your organization or project as necessary for collaboration through the Service.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of E8 Productions, our users, or others.
- Aggregated or De-identified Data: We may share aggregated or de-identified information that cannot reasonably be used to identify you.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
The retention period may vary depending on the context of our relationship with you and the type of information. When determining retention periods, we consider:
- The nature and sensitivity of the information
- The purposes for which we process the information
- Applicable legal requirements
- Whether the purpose of processing can be achieved by other means
When your account is terminated, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it for legal or legitimate business purposes.
6. Data Security
We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Employee training on data protection practices
- Incident response procedures
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information about your interactions with our Service.
Types of Cookies We Use
- Essential Cookies: Required for the Service to function properly, including authentication and security cookies.
- Functional Cookies: Enable personalized features and remember your preferences.
- Analytics Cookies: Help us understand how users interact with the Service so we can improve it.
- Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.
Managing Cookies
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of the Service may become inaccessible or not function properly.
8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: The right to request access to the personal information we hold about you.
- Correction: The right to request correction of inaccurate or incomplete personal information.
- Deletion: The right to request deletion of your personal information, subject to certain exceptions.
- Portability: The right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
- Opt-Out: The right to opt-out of certain processing activities, such as marketing communications.
- Restriction: The right to request restriction of processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within the timeframe required by applicable law.
9. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
- Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you.
- Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions.
- Right to Opt-Out of Sale: We do not sell personal information. However, you have the right to opt-out if we ever do.
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To submit a request, please contact us using the information below. You may designate an authorized agent to make a request on your behalf.
10. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.
When we transfer personal information outside of your jurisdiction, we implement appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy and applicable law.
11. Children's Privacy
Our Service is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information as quickly as possible. If you believe we may have collected information from a child under 16, please contact us.
12. Third-Party Links and Services
Our Service may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
E8 Productions
Fort Lauderdale, Florida, United States
Email: privacy@e8productions.com
Website: https://e8productions.com
We will respond to your inquiry within a reasonable timeframe and in accordance with applicable law.